Based on the latest winter forecast, the following information and Verizon contact numbers will help residents and your municipality deal with telecommunications related issues due to the inclement weather.
Report Service Related Issues
Customers can contact Verizon at 800-837-4966 (1-800-VERIZON) or online at Verizon Service Outage Information Site to report any service-related issue, receive alert and find helpful service-related FAQs.
Small business customers can visit Verizon Business Outage Site. Medium business and enterprise customers should contact their regular customer service centers or account teams, as needed. Enterprise customers can also access the Enterprise Center.